Data Privacy Policy
1. Introduction:
At Traveronto, we hold your privacy paramount. Complying fully with the Travel Industry Council of Ontario for consumer protection rights, we are dedicated to safeguarding your personal data.
As an online travel agency, we are committed to the security of the personal data we receive and ensure compliance with laws and regulations in the jurisdictions where Traveronto operates.
By entrusting us with your personal information, you agree to the terms outlined in this Notice, granting us permission to collect, use, and disclose your data as detailed herein. Failure to consent may impact our ability to provide services to you.
2. Purpose:
This privacy notice serves to transparently inform you about how Traveronto collects and processes your personal data, including information provided by your employer or travel sponsor.
3. Data We Collect:
We collect various types of personal data, including but not limited to:
• Identity Data: Full name, date of birth, and gender.
• Contact Data: Billing address, email address, and telephone numbers.
• Travel Data: Passport number and identity documents.
• Financial Data: Payment card details and bank account information.
• Transactional Data: Details of purchases and payments.
• Profile Data: Usernames, preferences, and feedback.
• Marketing & Communications Data: Marketing preferences and communication details.
• Statistical Data: Aggregated data for reporting purposes.
• Special Category Data: Health and religious information for service customization.
4. How Your Personal Data is Collected:
We collect personal information directly from you during your interactions with us, including but not limited to filling forms electronically, correspondence via various channels, and participation in surveys.
5. How We Use Your Personal Data:
We use your personal data for purposes such as providing services, compliance with legal obligations, and pursuing legitimate interests. This includes facilitating travel bookings and communicating with you regarding your reservations.
6. Purpose For Which We Will Use Your Personal Data:
We utilize your personal data to register travelers, book travel services, manage relationships, conduct surveys, participate in competitions, support business development, and analyze statistical data for insights.
7. Disclosure of Personal Data:
Your personal data may be shared with third parties, including travel service providers, to fulfill your bookings. We ensure that these providers adhere to applicable data protection laws.
8. Overseas Transfer of Data:
Your data may be transferred internationally to fulfill contractual obligations. We employ safeguards to ensure data protection standards are upheld.
9. Data Security:
We implement robust security measures to prevent unauthorized access, use, or disclosure of your personal data.
10. Data Retention:
We retain your personal data only for necessary periods as required by law or for fulfilling the purposes for which it was collected.
11. Your Rights:
You have the right to access, correct, or request the deletion of your personal data. However, certain legal obligations may restrict the extent of these rights.
12. Contact:
If you have any questions or concerns regarding our data processing practices, please reach out to us at info@traveronto.com.